Alumnae > FAQ


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Q: How do I join the Alumnae Association?
A: If you attended Laurel for at least one year then you are a member of the Alumnae Association (no application required!). The Association is governed by the Alumnae Board, which plans social receptions, service events and professional networking opportunities for all alumnae. The Association also orchestrates two of Laurel's most loved traditions - the Annual Holiday Luncheon and Class Song Contest in December as well as Alumnae Weekend in May.
Q: I received an email/postcard/phone call from a company asking for my personal information. They said they were working on a directory for Laurel School. Is this a legitimate project, or is it a scam?
A: We have partnered with PCI (also known as Publishing Concepts) to produce our new alumnae directory. PCI is a company located in Dallas, TX, that publishes directories for educational institutions, fraternities, sororities and military organizations across the nation. This project allows Laurel School to receive important updates to our database so we know more about our alumnae and how we can better serve you.
Q: How do I know my information will only be used for Laurel Alumnae Directory purposes?
A: Laurel School has a contractual agreement with PCI that states: a. The names, addresses and information provided to PCI by Laurel School for the publication of the Directory will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Directory and except as required by court order or law. b. The Directory will be made available only to alumnae of Laurel School. Upon completion of the project, PCI will return to Laurel School any and all electronic files that have been supplied by Laurel School or produced by PCI in connection with the production of the Directory.
Q: I would like to verify and update my information for the Laurel Alumnae Directory. How may I do this?
A: If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the Laurel School project. The representative will verify all the information we have on file for you and make any updates where needed. If you have received an email with an embedded link, you may go to the online site to review your information. If you have questions, you may call PCI’s customer service desk at 1.800.395.4724.
Q: Can anyone purchase the Laurel Alumnae Directory?
A: The Laurel School Alumnae Directory is available for purchase only by Laurel School alumnae.
Q: When will I receive my Laurel Alumnae Directory?
A: The length of the directory project is about 12 months. We anticipate that the directories will be distributed in June of 2014.
Q: Can I choose some or all of my information not to be printed in the Laurel Alumnae Directory?
A: When you call to update your information, you can tell the representative what information you would prefer to have excluded. You also may communicate this information to the PCI customer service desk (1.800.395.4724).
Q: I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
A: Call the PCI customer service help desk at 1.800.395.4724, and they will take care of this for you.
Q: I lost my class ring! Is it possible to get another one?
A: Yes! Our rings are still made by Jostens. Please email Rick Kraft for pricing and ordering instructions. Jostens also offers polishing and resizing services.
Q: My question for the Laurel School Alumnae Office has not been answered here. Who can I contact about it?
A: Email Maegan Ruhlman, Alumnae Coordinator or call her in the Development Office at 216.464.8997 or 866.277.3182.